Resources are the program inputs or what you need to operate your program. Example resources include: staff, funding, facilities, participants, specific tools or infrastructure requirements. Resources answer the question: What must this program have to operate well?
Activities are the methods for providing your program. Example activities include: outreach, advocacy, case management, individual counseling, shelter, child care, or training. Activities answer the question: What must we do to achieve our intended results?
Outputs are service or product units. Outputs are produced by the program. Example outputs include: numbers of meetings held, numbers of people served, number of hours of service delivered, or number of shelter nights. Outputs answer the question: How many, how often, over what period of time?
Outcomes are the changes in individuals, the community, or organizational conditions that occur as a result of your program. Example outcomes include: increased awareness about environmental impacts, smoking cessation, increased housing stability. Outcomes answer the question: So what? What difference is our program making?
Goals are the ultimate impact that your program expects to make but are generally beyond what one program can achieve alone. Goals help provide direction and focus for your program and should be consistent with the mission and vision for your organization. Goals answer the question: What core issue are we trying to address?